Contact us

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If you purchased your policy AFTER the 26th of July 2023

And your policy number starts with “80” you can contact us via:

24/7 emergency assistance +1 (786) 838-0757

For policy questions and changes before traveling contact us via:

phone

+1 (786) 838-0757
Support available Mon-Fri 7 am - 10 pm (ET)

To file a claim, please contact us via:

phone

+1 (800) 567-3512

fax

+1 (610) 293-9299

address

Administrative Concepts
PO Box 4000 Collegeville,
PA 19426

Or file a claim online here

If you purchased your policy BEFORE the 26th of July 2023

24/7 emergency assistance +34 915 67 37 06

For non-emergency inquiries, please contact us via:

whatsapp

+34 627 28 33 66 (WhatsApp)
Support available Mon-Fri 9am - 6.00 pm (GMT+1)

We'll respond promptly during our Monday to Friday schedule from 9am to 6.00 pm (GMT+1).