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Your documents always at your fingertips

If you purchased your policy AFTER the 26th of July 2023

And your policy number starts with “80” you can contact us via:

24/7 emergency assistance +1 (786) 838-0757

For policy questions and changes before traveling contact us via:

phone

+1 (786) 838-0757
Support available Mon-Fri 7 am - 10 pm (ET)

To file a claim, please contact us via:

phone

+1 (800) 567-3512

fax

+1 (610) 293-9299

address

Administrative Concepts
PO Box 4000 Collegeville,
PA 19426

Or file a claim online here

If you purchased your policy BEFORE the 26th of July 2023

24/7 emergency assistance +34 915 67 37 06

For non-emergency inquiries, please contact us via:

whatsapp

+34 627 28 33 66 (WhatsApp)
Support available Mon-Fri 9am - 6.00 pm (GMT+1)

We'll respond promptly during our Monday to Friday schedule from 9am to 6.00 pm (GMT+1).

Download the exclusive Gallagher Heymondo App for clients!
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These plans are underwritten by Starr Indemnity & Liability Company, a Texas-domiciled corporation (NAIC Company Code: 38318: TX license number: 93542) with its principal place of business at 399 Park Avenue, 2nd Floor, New York, NY 10022. Starr Indemnity & Liability Company is currently authorized to do business in all states, the District of Columbia, and Puerto Rico. Not all coverages may be available in all jurisdictions. This website contains only a brief description of the coverages available under each plan, and the policy will contain reductions, limitations, exclusions, and termination provisions. These plans provide insurance coverage during the covered trip. You may have coverage from other sources that provide you with similar benefits, but may be subject to different restrictions depending upon your other coverage. You may wish to compare the terms of these policies with your existing life, health, home, and automobile insurance policies. If you have any questions about your current coverage, call your insurer, insurance agent, or broker.

Plans are administered by Starr Underwriting Agency, Inc., a New York corporation (FL license numbers: W021905; L046723) with its principal place of business at 399 Park Avenue, 2nd Floor, New York, NY 10022. Starr Underwriting Agency, Inc. is doing business as Starr Services Insurance Agency, Inc. in California (CA license number: 0D73884) and Starr Insurance Agency, Inc. in Nevada and Utah. If you have any questions about the plans offered on this website, you may contact Starr Underwriting Agency, Inc. at the following: Toll-free customer hotline: 866-466-7891 or email at [email protected].

Plans are distributed by Arthur J. Gallagher Risk Management Services, LLC, trading as Gallagher, which is licensed in Illinois under License Number 100292093 with its principal place of business at 2850 Golf Road, Rolling Meadows, Illinois 60008, United States. The California License Number for Arthur J. Gallagher Risk Management Services, LCC is 0D69293.