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If you purchased your policy AFTER the 26th of July 2023

And your policy number starts with “80” you can contact us via:

24/7 emergency assistance +1 786 838 0757

For policy questions and changes before traveling contact us via:

mailheymondo@insureresponse.com
phone

866 466 7891
Support available Mon-Fri 7 am - 10 pm (ET)

To file a claim, please contact us via:

mailaci247@acitpa.com
phone

800 567 3512

fax

610 293 9299

address

Administrative Concepts
PO Box 4000 Collegeville,
PA 19426

Or file a claim online here

If you purchased your policy BEFORE the 26th of July 2023

24/7 emergency assistance +34 915 67 37 06

For non-emergency inquiries, please contact us via:

mailhello@heymondo.com
whatsapp

+34 627 28 33 66 (WhatsApp)
Support available Mon-Fri 9am - 6.30 pm (GMT+1)

Or in the chat bubble located in the bottom right corner of the website.

We'll respond promptly during our Monday to Friday schedule from 09:00 to 18:30 (GMT+1).

If you are an existing Clements Heymondo customer, download the App today:
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These plans are underwritten by Starr Indemnity & Liability Company, a Texas domiciled corporation (NAIC Company Code: 38318: TX license number: 93542) with its principal place of business at 399 Park Avenue, 2nd Floor, New York, NY 10022. Starr Indemnity & Liability Company is currently authorized to do business in all states, the District of Columbia and Puerto Rico. Not all coverages may be available in all jurisdictions. This website contains only a brief description of the coverages available under each plan, and the policy will contain reductions, limitations, exclusions, and termination provisions. These plans provide insurance coverage during the covered trip. You may have coverage from other sources that provide you with similar benefits but may be subject to different restrictions depending upon your other coverage. You may wish to compare the terms of these policies with your existing life, health, home, and automobile insurance policies. If you have any questions about your current coverage, call your insurer or insurance agent or broker.

Plans are administered by Starr Underwriting Agency, Inc., a New York corporation (FL license numbers: W021905; L046723) with its principal place of business at 399 Park Avenue, 2nd Floor, New York, NY 10022. Starr Underwriting Agency, Inc. is doing business as Starr Services Insurance Agency, Inc. in California (CA license number: 0D73884) and Starr Insurance Agency, Inc. in Nevada and Utah. If you have any questions about the plans offered on this website you may contact Starr Underwriting Agency, Inc. at the following: Toll-free customer hotline: 866-466-7891 or email at heymondo@insureresponse.com.

Plans are distributed by Clements & Co., a Washington, D.C. corporation (D.C. license numbers: 150519) with its principal place of business at 1220 L Street NW, Suite 1200 West, Washington, D.C. 20005. Clements & Co. is doing business as Clements & Co., in California (CA license number: 0C30520).