Travel insurance

Transport or medical repatriation of injured and ill persons
Transportation of the insured to the place of residence or to the nearest clinic/hospital.
Transport or repatriation of companions
Transportation of the insured companions to return them to their places of residence or to the place where the transferred or repatriated insured is hospitalised.
Transport or repatriation of the deceased
Transportation of the insured person's remains to their home country, as well as their insured companions.

Coverage is for loss or damage to the insured’s luggage or personal effects in the event of theft, the total or partial loss attributable to the carrier, or damages as a result of fire or aggression that occurs during the journey.

Delay in delivery of luggage
Reimbursement is for the purchase of necessary personal effects if your checked baggage is delayed or misdirected by the carrier.
Administrative expenses for loss/theft of official documentation
Reimbursement of expenses incurred to replace passport or visa in the event of loss or theft.

Trip cancellation
Provides reimbursement of your pre-paid, non-refundable expenses should you need to cancel your trip due to one of the covered reasons. For this coverage to be valid it must be purchased no longer than 7 days after having made the first trip booking.
Early return
If you must interrupt your trip due to the hospitalization or death of a family member in your country of residence, the additional return expenses will be covered.
Trip resumption
Coverage is for the cost of resuming your trip if you are repatriated to your home country due to illness or accident.

Travel delay due to transport
Reimbursement of the cost of accommodation, meals, and refreshments due to public transport delays if you arrive later than planned at your destination.
Missed connecting flight
Reimbursement for the basic expenses required (including the purchase of a ticket for an alternative flight if needed), if the traveler misses a connecting flight already confirmed at the transfer point due to the late arrival of the incoming flight.

Coverage for your electronic equipment (laptop, tablet, camera, and the likes, and its accessories) is up to 50% of the baggage coverage in case of theft, as well as for total or partial loss due to the carrier, or damage as a result of fire or assault. Additionally, you can extend this limit up to 100% of the baggage coverage in the Heymondo Top and Premium plans.

The Heymondo travel insurance plans already include coverage for numerous activities, including:

Athletics, gym activities, activities with undomesticated animals (bullfighting, etc.), basketball, motorboats (with driver), bicycle riding, canoeing, curling, shooting/small game hunting, organized hot-air balloon rides, general hiking, jogging, football, golf, pedal boats, ball games, beach games and other beach and camping activities, karting, kayaking, jet skis, snowmobiles, swimming, sailing, orienteering, paddle surf, paddle tennis, paintballing, helicopter rides, skating, fishing, kayaking, rope bridges, snowshoeing, climbing walls, offroading, segways, hiking, snorkeling, surfing and windsurfing, tennis, zip lines, trekking at altitudes below 3,000 meters, sledding in ski resorts, mushing, equestrian tourism and other activities of similar characteristics.

With the Adventure sports add-on, the coverage will also apply to the following activities:

White-water rafting, airsofting, canyoning, diving, and underwater activities less than 20 meters deep, bouldering up to a height of 8 meters , horse riding, climbing, fencing, caving at depths of less than 150 meters , water skiing, fly surfing, hydrobob, hydrospeed, kitesurfing, bicycle touring, mountain bike rides, deep-water soloing up to a height of 8 meters, quad biking, rafting, abseiling, bungee jumping, survival, trekking at altitudes of up to 5,000 meters and any activity of similar characteristics.

Should your trip be a cruise, with this add-on, you will also be covered on trips aboard a cruise liner for any medical assistance you may need on board.

Our Heymondo insurances don't have a deductible. Therefore, you can enjoy maximum coverage without worrying about the deductible.

Search and rescue
Expenses incurred due to search and rescue of the insured person if they are lost during the trip.
Natural disaster
Additional accommodation and transportation costs incurred during the insured trip due to natural disaster (flood, earthquake, tsunami, landslide, avalanche, hurricane, storm, tornado, fire or volcanic activity caused by nature).

Coverage for monetary compensation for bodily or material damages to third parties. Legal costs and expenses are also included

Compensation for death or permanent disability as a result of an accident that takes place during the trip.

Rental car excess
Coverage is provided for the rental car insurance excess payable if your hired car is damaged, stolen or involved in an accident during the rental period.