
Discover the exclusive app for Heymondo clients
Heymondo Travel Assistance App
24/7 medical chat | Free assistance calls | Claims management |
An app designed with our travelers in mind
We help you promptly resolve any issues or concerns you may have. That's how easy it is.
24/7 medical chat
Talk to our medical team and resolve any health-related queries. Quick and without moving an inch!
Contact our team of medical specialists via chat to address any questions that arise during your trip.
You can send images and documents if necessary.
A doctor will advise you on the best course of action for any situation.

Online free assistance calls
In case of emergency, make an instant and free call over the internet, just like a WhatsApp call.
With just one click, the assistance platform will guide you through the steps to take in case of an emergency.
You can make the call for free and instantly with your Internet connection from anywhere in the world.

Easy claims management
The easiest way to handle any incident that may arise.
Effortlessly report any incidents like transportation delays, theft, luggage damage, etc.
Make the claim, attach photos, and you're all set!

Your documents alway at your fingertips
Forget about carrying papers around and searching for emails from months ago.
Easily access all your insurance information and coverage details through your private.
Always have emergency contact details and certificates at hand if you need to use it.
