Heymondo Travel Assistance App

24 h Health Assistance Chat

24/7 Online doctor chat

Free assistance call

Free assistance call

Manage your travel insurance

Claims management

Heymondo travel insurance application
New

Travel Assistance

Heymondo App, exclusive for our customers

Our small but significant gift for travelers like you.
Every trip implies being away from home, where nothing belongs to you and every step you take is a risk that, in the end, makes you grow.
We are here to help you solve any incidents and address any concerns you may have. That way you can focus on enjoying your trip.

Asistencia médica en viaje
Asistencia médica en viaje
Chat médico 24 horas

24h Online Doctor Chat

A specialist physicians team is available 24 hours a day, 365 days a year

We guarantee your peace of mind 24 hours a day during your trip. Our team of doctors is ready to answer all your questions straight away via the app’s online chat. Without waiting time or limits, always right at your fingertips.

You will also be able to send documents and images to get immediate support.

On the other hand, the physician will advise you, specifying the best procedure for you to follow in any situation.

Free assistance call

Online free assistance call

Free assistance call

If you need it, you can get in touch with the 24-hour support team during your trip. They are just a click away.

Request assistance quickly in case an emergency arises. With just one click, you will be in touch with the assistance team. They will book an appointment in the nearest medical center. Likewise, you will receive assistance in any other insurance-related incidents you may face.

Simply call for free using your internet connection, like if it was a WhatsApp call. Forget huge bills due to international calls, at least when it comes to your travel insurance.

Emergency call via Wifi
Emergency call via Wifi
Process impact on travel
Process impact on travel
Travel claims management

Claims management

The easiest way to handle any incident that may arise

Conveniently manage potential incidents and send the needed documents (such as pictures or vouchers) due to transport delays, damaged luggage and theft.

A straightforward process in which we explain all you need to streamline the management of any incident.

Spend less time managing incidents, enjoy more time for your trip.

Personal section

Account and policy consultation

All your policy documents in one place

Quickly access and review all the details of your travel insurance policy from your private area. You will also have the full travel insurance coverage as well as the contact details right at your fingertips in case you need them.

Manage your travel insurance
Manage your travel insurance

Heymondo App: Always close to you

Download the app

Requires iOS 11, Android 7 or above

Destination Heymondo