We are here to help you. 24 hours a day, 365 days a year.
Need us? You've got us!
24/7 medical chat
Online free assistance calls
Easy claims management
Your documents always at your fingertips
Travel assistance 24/7
You can get in touch with the travel assistance team 24 hours a day through:
- The Heymondo App with free calls, via Internet connection.
- Calling the assistance phone number provided in your policy. Access your policy through the purchase confirmation email or in the customer area of the website.
Business contact
For general inquiries, reach out to us and we'll address your concerns via:
WhatsApp (text only) +34 627 28 33 66
Or use the chat bubble in the bottom right corner of the website.
Our customer service hours are Monday to Friday from 9:00 am to 18:30 pm (GMT +1).